Every lead called. Every follow-up remembered.
A mobile-first calling CRM: import leads, distribute them to your team, log every call and keep follow-ups on schedule - with live numbers for the manager.
Everything a calling team needs
From the first import to the closing call - leads move through one clear pipeline.
Excel / CSV lead import
Upload thousands of leads at once. Duplicates are caught automatically.
Automatic distribution
Split leads between callers evenly, by campaign or by rule.
Call dispositions
Interested, callback, not reachable and more - with full status history per lead.
Follow-up reminders
Schedule the next call and get reminders. Overdue lists keep nothing slipping.
Campaigns, teams & targets
Group leads by campaign, build teams and set daily or monthly call targets.
Cloud telephony webhooks
Connect your telephony provider and capture call events automatically.
Call recordings
Manage authorised call recordings against each lead.
Live dashboards
Calls, talk-time and conversions per caller, updated live.
Exportable reports
Download call, lead and performance reports for review meetings.
Built for the phone your callers already hold
- Tap to call straight from the lead card - no copy-paste of numbers.
- Log in seconds with one-tap dispositions and a quick note.
- Schedule follow-ups and get reminded exactly when to call back.
- Full history of every call and status change on each lead.
- Installable app on Android and iPhone, no Play Store needed.
- Managers see everything - callers only see their own leads.
Up and running in 4 simple steps
Import your leads
Upload an Excel or CSV. Duplicate numbers are flagged before they enter.
Distribute to callers
Assign by team, campaign or evenly - everyone starts with a fresh queue.
Call, log, follow up
Callers tap to call, choose a disposition and schedule the next step.
Track results
Dashboards show calls, talk-time and conversions per caller, live.
The right access for everyone
Telecallers
- Personal lead queue
- Tap to call and log
- Follow-up reminders
Managers
- Team dashboard & targets
- Reassign leads
- Listen to authorised recordings
Business owners
- Import & campaigns
- Telephony integration
- Reports & exports
Leads are money. Don't let them rot.
Shared Excel sheets and WhatsApp forwards lose leads. CallDesk gives every lead an owner, a status and a next step.
| ithubseva CallDesk | Old way | |
|---|---|---|
| Lead sharing | Automatic | Forwarded sheets |
| Follow-ups | Reminders | Memory |
| Duplicate leads | Blocked | Everywhere |
| Caller performance | Live | End of day guess |
| Call history | Per lead | Lost |
Built for businesses like yours
Sales & telecalling teams
Daily call targets and follow-ups.
Real estate agents
Track enquiries, site visits and closings.
Insurance agents
Renewal calls and prospect follow-ups.
Coaching institutes
Admission enquiries to enrolments.
Loan & finance companies
Lead qualification and document follow-up.
Service companies
Enquiry handling and repeat-service calls.
Questions we often hear
Can I import my existing leads?
Yes. Upload Excel or CSV files. Duplicates are checked before import.
How are leads shared among callers?
Automatically - evenly, by team or by campaign - or reassign manually any time.
Does it work with my telephony provider?
CallDesk supports cloud-telephony integration through webhooks. We help you connect it.
Can callers see each other's leads?
No. Callers see only their own queue. Managers see the full picture.
Do callers need a laptop?
No. The caller app works on any phone and can be installed on the home screen.
Can you customise it?
Yes - dispositions, fields, reports and branding built around your process.
Built for Indian sales & support teams
Never miss a follow-up again.
Get a free live demo of ithubseva CallDesk. We reply within 24 hours and set up your team the same week.
+91 8707031955